Session
Proposer's Name: Mr. James Howe
Proposer's Organization: International Trade Centre
Co-Proposer's Name: Mr. Jorij Abraham
Co-Proposer's Organization: The Ecommerce Foundation
Co-Organizers:
Mr. James HOWE, Senior Adviser, International Trade Centre Mr. Jorij ABRAHAM, Managing Director, The Ecommerce Foundation
- Adam Schlosser, Project Lead, Digital Trade and Data Flows, World Economic Forum
- Mme. Korotoum DIABATE – Secrétaire Général – La Poste de Côte d’Ivoire
- Hanne Melin Olbe, Director Global Public Policy, eBay
Setting the scene: James Howe, Senior Adviser, ITC (7 minutes)
- What are the barriers to trade across borders as perceived by SMEs from developing countries?
- In what way does trust impact the ability to trade through e-commerce channels?
- How is ITC working to reduce these barriers and build trust?
Adam Schlosser, Project Lead, Digital Trade and Data Flows, World Economic Forum (7 Minutes)
- Impact of new technology on driving trade
- Concerns around data protection
- Roles of regulators
Maria Umoren, Alumnus of Judge School of Management (former Relationship Manager, Zenith Bank, Nigeria. 7 minutes)
- What are the trends in e-commerce usage in Africa?
- What are the particular barriers to trust in the usage of e-commerce that are experienced in Nigeria and Africa in general?
- What can be done to reduce barriers of trust and develop e-commerce?
Mme. Korotoum DIABATE, Secrétaire Général – La Poste de Côte d’Ivoire (en français)
- Roles that Postal services play in generating trust for E-Commerce
- Case study - La Poste de Côte d’Ivoire
Hanne Melin Olbe, Director Global Public Policy, eBay (7 minutes)
- Lessons from the history of ebay: how reputation building between buyers and sellers builds trust and stimulates international trade
- New opportunities and trends in building trust online and across borders
Facilitated discussion with the floor and selected contributions received online during the opening presentations, 55 minutes
- How can trust be increased among consumers and professional buyers to engage in cross border trade with firms from developing and least developed countries?
- What examples can be offered where trust has been improved, and as a consequence cross border trade through e-commerce channels increased?
- What can be done at an international level to build on these examples and ensure that cross border trade through e-commerce channels is facilitated for firms from developing and least developed countries?